An Assistant Administrator helps a team or organisation with day-to-day office tasks. It’s a great way to gain experience and develop skills that can be used in lots of different jobs and workplaces.
You could:
- use computers and digital systems to enter and update information
- help colleagues with everyday tasks
- communicate with customers, colleagues, and other organisations
- organise information and keep records up to date
- work as part of a team to make sure things get done on time
You’ll work with support from your supervisor and build valuable skills in communication, organisation, teamwork, and using digital technology.
It’s a great starting point if you want to build your confidence, gain workplace experience, and develop skills for your future career.
Knowledge
During your apprenticeship, you’ll learn about:
- your organisation and role
- workplace rules
- equality and responsibilities
- how to work with information and data safely
- communication methods
- how to plan your work
- the importance of accuracy
Skills
During your apprenticeship, you’ll learn how to:
- manage information
- use digital tools such as software and AI
- communicate clearly and positively with colleagues, customers, and others
- organise your work, for example planning tasks, managing diaries, and booking
- follow workplace policies, procedures, health and safety, confidentiality, and security requirements
- solve problems by taking appropriate action and raising concerns
- build positive relationships with colleagues and customers
- keep track of equipment, materials, and supplies when required
Behaviours
During your apprenticeship, you’ll learn how to:
- work well with others
- adapt positively when things change
- listen to feedback and use it to improve your skills
- be respectful, inclusive, and considerate of others
- be professional
- take pride in your work
- work sustainably and avoid waste
- look after your wellbeing and know where to get support
The assessment process
For this apprenticeship you must complete 2 defined assessments:
1. A portfolio of work with a question-and-answer session
2. Either a further 60-minute question and answer session or a 2000-word work-related project.
Find out more
For more information, visit the Skills England website.